Order and Shipping Information:

Once you have placed an order with Dulcet Gift Baskets, you will receive an order confirmation email with an order number within a few hours. If you do not receive your confirmation, please call us at 1-845-784-5689. Please check your spam or promotion email folders as sometimes these confirmations may not go directly to your inbox.

You will receive a shipping confirmation once your package ships. This shipping confirmation email will include the package shipping information which includes a tracking number. If you have placed your order online, you can track your shipment thru your email confirmation link ). You may also call 1-845-784-5689 and we would be happy to assist you in tracking your package.

Quantities of our products are limited, and orders are subject to availability. If after your order is placed, an item becomes unavailable, we reserve the right to substitute it with an item of equal or greater value.

Please note that our products may contain trace amounts of nuts or other allergens not listed in the ingredients. We encourage you to read the ingredient information carefully, and if you have questions about what a product contains, please do not hesitate to reach out to our support team and we will be happy to research the information for you. If your gift recipient has a nut allergy we recommend that our products are not consumed.

Sales tax is charged for orders delivered to New York.

We do our best to ensure that your shipments are delivered on time but cannot guarantee delivery dates for orders shipping to PO Boxes, Military addresses, and International addresses, or those shipping via standard ground method. Sometimes, adverse conditions like weather and local events may delay your shipment, which are out of our control.

Please note that Ground shipping method is not a guaranteed service and that deliveries of packages shipping via Ground method may be delivered outside of your selected delivery date. If you need delivery on a specific date, we recommend using an expedited guaranteed delivery method.

Deliveries to Hospitals, Hotels and Colleges: We guarantee delivery to the mailroom or receiving department at the location only. It is the responsibility of this department to deliver the package to your intended recipient. Please be aware that this may cause delays as the mailroom or receiving departments do not guarantee delivery within a specific amount of time. If you have questions regarding delivery, please call 1-845-784-5689